Aldi has been forced to recall over 38,000 bags of frozen vegetables after Pat Bateman, aged 60, complained that she had discovered parts of a frozen rat in the bag. The incident occurred while she was feeding her two-year-old granddaughter.
The supermarket initially offered £30 as compensation but the offer was quickly raised to £500. The grandmother-of-five refused the cash however, pointing out that there had been two similar complaints about mouse parts in frozen veg in February 2017.
Speaking to The Sun, Pat Bateman told reporters,
“I had just finished up feeding my granddaughter her lunch when I went to put the packet back in the freezer. It was nearly empty so that’s why I spotted something that looked out of place in the bottom of the bag. I couldn’t believe my eyes when I pulled it out. It just looked like half a rat. It had fur on it. I showed my husband and because it was frozen we left it to defrost before taking another look at it.
“I went straight back to our local Aldi where I got it from and although the manager was very nice - he just said I would get £30 off my food shop. I didn’t think he had taken it very seriously so I went home, took some pictures and sent it off to Aldi head office. I have had two offers for compensation after they assured me that there was no infestation where the veg was grown - but I don’t think £500 is enough.”
“We felt physically sick after finding the rat. We had eaten almost all of the bag before we saw it - and what’s even worse - I fed it to my youngest granddaughter.
“It’s a wonder none of us ended up physically ill.”
This marks the third time Aldi have received a similar complaint about this exact product and while they insist that there is no infestation at the location of packing they have still removed the product from sale.
Their report reads,
“Three complaints have been received due to pieces of small rodent being found in 52163 Mixed Vegetables.
“A removal from sale was enacted on 05 January 2018 and an investigation is underway to identify the root cause and implement corrective action to prevent any re-occurrence before production restarts.”
An Aldi spokesman also had this to say:
“Following Mrs Bateman’s complaint, we removed this product from sale to prevent any further issues.
“We have suspended all orders from this production site whilst we investigate this matter.”